May 1, 2025

WE HAVE MOVED!

We’ve officially merged with THE LASH SHOP to bring you a better shopping experience — all in one place. You’ll find the same trusted products and the same amazing team, now with smoother checkout, exclusive perks, and more to love.

 

Welcome to your new brow + lash destination!

SHOP AT THE LASH SHOP!

Frequently Asked Questions

What Happens to My Account at THE BROW SHOP?

Your account will remain active until December 31, 2025, giving you time to download any past invoices. The Brow Shop website will officially close on January 1, 2026, and you will no longer be able to access your invoices after that date.

 

⚠️ Our team will also no longer have access to your account information and your invoices, as the system will be permanently shut down. We strongly recommend downloading and saving any records you may need before the deadline.

 

If you’re enrolled in a course, you’ll need to transfer your course access to The Lash Shop. Simply log in to your Brow Shop account and follow the prompts to transfer your course and student discount — it’s quick, easy, and you will NOT be charged any additional fees.

 

⚠️ You MUST complete your course transfer by May 31, 2025. After this date, you will lose access to your course and student discount, and the option to transfer will no longer be available.

Do I Need to Create a New Account at THE LASH SHOP?

If you already have an account with The Lash Shop, you can continue using your existing login. If you don’t have one yet, you’ll need to create a new account

What Happens to My Brow Courses?

If you're currently enrolled in a course, you’ll need to transfer your access to The Lash Shop. Just log in to your Brow Shop account and follow the on-screen prompts to move your course and student discount — it’s quick, simple, and completely free.

 

Once transferred, your course will be available on The Lash Shop website under My Account → Course Hub.

 

⚠️ You MUST complete your transfer by May 31, 2025. After this date, you will lose access to your course and student discount, and the option to transfer will no longer be available.https://thelashshop.ca/a/course-hub?show=account

What Happens to My Rewards?

Your rewards will be automatically transferred to your Lash Shop account and will appear by June 1, 2025. There's nothing you need to do — just sit back and enjoy your perks!

Can I Transfer My Order History to THE LASH SHOP?

Unfortunately, no — order history cannot be transferred as The Brow Shop and The Lash Shop operate on separate systems.

 

Please make sure to download all your order history and invoices by December 31, 2025. After this date, the website will be permanently closed and you will lose access to your account. Our system will also be shut down, meaning our team will no longer be able to retrieve this information for you.

 

We recommend downloading and saving any records you may need as soon as possible.